Frequently Asked Questions
Everything you need to know about shopping with Globe-Trotter.
What is your international shipping policy?
We offer worldwide shipping to over 150 countries. Standard delivery typically takes 5-10 business days, while express shipping options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. All items must be in their original, unworn condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How can I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
Are your products ethically sourced?
At Globe-Trotter, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and prioritize the use of organic or recycled materials in our seasonal collections.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.